Privacy policy

Information we collect

When you enquire through this website, we receive the details you enter: your name, phone number, optional email address, destination, preferred travel date, number of travellers, any package selected and your message. We may also receive information you share with us by phone, email or WhatsApp while planning or booking a trip.

Our hosting provider may record standard technical information such as your IP address, browser details and access time to operate and protect the website. The enquiry handler uses a temporary session cookie to limit repeated submissions.

How we use your information

We use your details to reply to your enquiry, prepare and discuss a quotation, plan and administer a booking you request, provide trip-related support and handle service or legal records. We do not ask for card numbers or payment credentials in the website enquiry form.

Sharing and service providers

We may share information needed to deliver an agreed trip with relevant hotels, transport providers, activity operators and other booking partners. Website hosting and email providers process data to run the enquiry form and deliver messages. We do not publish your enquiry or sell your contact details.

Cookies, fonts and external links

The enquiry form may set a temporary session cookie for spam control. This site also loads Poppins and Montserrat fonts from Google Fonts, which may receive ordinary connection information when your browser requests the font files. WhatsApp and other external links have their own privacy practices. Add any future analytics or advertising tools to this policy before enabling them.

Retention and security

We keep enquiry and booking information while needed to respond, provide services, handle disputes and meet applicable record-keeping requirements, then delete or anonymise it when it is no longer required. We take reasonable steps to restrict access, but no internet transmission can be guaranteed completely secure.

Your choices and contact

You can ask us to review, correct or delete information you provided, or withdraw consent for non-essential communications, subject to information we must retain for an active booking or legal reason. Contact officialhimalayaholidaytours@gmail.com or +91 70180 81001. Our postal address is Himalaya Holiday Tours, Village - Neoli, Distt - Kullu, Himachal Pradesh 175138.

Updates

We may update this policy when our services or website practices change. The date shown above identifies the current website version.